Hi. My husband and I are responsible pet owners. Planning well in advance, we booked a spot for our cat at a vet, who advertises on here, two months ago. Well, today, a week before Chuseok, when we were to go away, she sent an email cancelling the booking. This is inconsiderate and unprofessional. We can't cancel our flights or hotel now and hope to get a refund back. So we are stuck.
we decided to shorten our trip and leave our cat at home. Lack of response and the consideration that it is too much to ask someone on short notice to look after our cat.
Thanks for your response. We did use this vet for several years. We trusted her. But now we will be looking for alternatives for the future.