It's our first week of using the Koreabridge.net interface and someone just posted a detailed negative comment on a job ad. My first thought, was 'uh-oh, here comes the blacklist kind of stuff - shields up!'. In the past, we have always avoided any kind of black list postings out of concern for things getting out of hand, the challenge of maintaining some sense of civility and fairness, and potential legal concerns. Howerver, if ever there was a time to reconsider this, it is now.
I've always thought this was really useful, important functionality to include in the website, but just a potential nightmare to manage. As much as I want to provide job seekers with useful info about potenial employers (positive and negative), I want to protect those employers from being unfairly trashed by a disgruntled employee who's mad at the world and looking for a target to blame. How might we make this doable? I think a big part of the challenge is coming up with clearly articulated polcies that maintain a sense of fairness and civility. The other major part is having a moderation team willing to put the time and energy into appropriately enforcing those policies.
So, a tentaive start to polcies might include:
- Posts must be civil and factual.
- Specific names (employers or employees) should be used.
attacks and hearsay aren't allowed.
(for example, it's OK to say 'this school did not pay me for overtime and the housing arrangement was not as promised in the contract.' It's NOT OK to say 'the owner is a jerk and I heard he hit one of his teachers')
What else do people think might help make this work?
Btw, 'people' includes employers and recruiters. I'd
very much like to hear from them, as I'd hope that this kind of
feedback would help establish positive reputations for those deserving