This is how to solve a difficult problem..
First you need to find out what problem you need to solve, or what situation you want to understand.

drawtoast.com

 

5. Tom Wujec: Got a wicked problem? First, tell me how you make toast

Making toast doesn’t sound very complicated — until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Learn how to run this exercise yourself, and hear Wujec’s surprising insights from watching thousands of people draw toast.


TOM WUJEC - MORE INFORMATION & TEDTALKS:
https://www.ted.com/speakers/tom_wujec
tomwujec.com
drawtoast.com